This monograph is the next study of results of scientific research work The Production Systems Engineering Department of the Gdansk University of Technology. The monograph contains modern modeling concepts of business systems, examples of applications and directions of development.

The research issue picked up here is up-to-date and important both to the theory and the practice. It includes the following topics:

• Evolution and transformation of business and manufacturing systems;

• Cyclical changes of the management paradigm;

• Open systems in business applications;

• Integration of digital factory in the ERP system;

• Theory of industrial clusters;

• Word Class Manufacturing - integrated improvement program based on Six Sigma, Lean and TPM methodologies;

• Mean drift detection using statistical process control(case study);

• Quality improvement in health care services;

• Principles of TQM in tourist service’s continuous improvement.

The presented work has an interdisciplinary character, because it combines the technical, economical, organizational and social issues in the management and in the modeling of business systems. This work is a proposal of integral problem solutions within the modern economy.

In the study both mechanisms and functionality of business systems were described. Examples of modeling of decision problems in the selected economic activity were also included.

Recommendations which concern effective management of economical systems can be found within the presented work . This monograph can be used by students of technical or economical studies, candidates for a doctor’s degree, or practitioners employed in different economics departments.

Content

• Evolution of manufacturing systems
  (Jolanta Łopatowska)
• The transformation of business processes. Evolution of the concept of organizational change management in a company
  (Katarzyna Grzybowska)
• Cyclical changes of the management paradigm
  (Jarosław Bandurek)
• Open systems in business applications
  (Jarosław Bandurek)
• Integration of digital factory in the ERP system
  (Ludmiła Zawadzka, Jarosław Bandurek)
• Theory of industrial clusters
  (Anna Szernos)
• Word Class Manufacturing. Integrated improvement program based on Six Sigma, Lean and TPM methodologies
  (Artur Maciaszczyk, Piotr Idźkowiak)
• Mean drift detection using statistical process control
  (Ludmiła Zawadzka, Tomasz Krupski)
• Quality improvement in health care services
  (Grzegorz Zieliński)
• Principles of TQM in tourist service’s continuous improvement
  (Grzegorz Zieliński)